Returns & Exchanges
At Nuvio Home, we want you to love your space; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all products are returned in their original packaging and in unassembled condition.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture, we will process your refund to the original payment method within 5-7 business days.